Privacy Policy

1. Introduction

2. Information You Provide

When requesting a quote, making a reservation, contacting us, or arranging transportation, you may provide information necessary for us to understand and respond to your request. Depending on the service requested, this may include:

• Name and contact information
• Telephone number and email address
• Pickup and drop-off locations
• Requested transportation date and time
• Passenger and luggage information
• Flight or airport-related information when applicable
• Preferred vehicle or transportation requirements
• Other information voluntarily included in your request or communications with us

3. How Information May Be Used

Information submitted to Cityscape Limo may be used for purposes related to providing and managing our services, including:

• Responding to quote and availability requests
• Arranging and managing transportation reservations
• Communicating about pickup details, trip information, or reservation changes
• Providing customer service and responding to inquiries
• Operating, maintaining, and improving our website and services
• Maintaining appropriate business and transaction records
• Protecting our website, customers, chauffeurs, and business from fraud, misuse, or security threats
• Complying with applicable legal or regulatory obligations

4. Website & Technical Information

5. Cookies & Similar Technologies

6. Analytics & Advertising Technologies

7. Service Providers & Third Parties

8. Transportation & Reservation Information

Information related to a transportation reservation may be provided to chauffeurs, transportation providers, or other parties involved in fulfilling the requested trip when reasonably necessary to coordinate and provide the transportation service.

9. Payment Information

When payment is required for a reservation, payment information may be processed through the payment method or payment service used for the transaction. Payment providers may process information according to their own terms and privacy policies.

10. Communications

Cityscape Limo may use contact information you provide to communicate about quote requests, reservations, trip details, schedule changes, customer service matters, or other transportation-related information.

11. Information Security

We take reasonable steps intended to protect information associated with our website and services. However, no method of electronic transmission, online storage, or information system can be guaranteed to be completely secure.

12. Data Retention

Information may be retained for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, protecting legitimate business interests, and complying with applicable legal obligations.

13. Third-Party Websites

Our website may contain links to third-party websites. Cityscape Limo is not responsible for the privacy practices, security, or content of websites operated by other organizations. Visitors should review the privacy policies of third-party websites they choose to visit.

14. Children's Privacy

Our website and transportation booking services are not directed toward children for the purpose of independently submitting reservations or personal information. If you believe personal information has been submitted inappropriately, please contact us.

15. Changes to This Privacy Policy

Cityscape Limo may update this Privacy Policy when our website, services, technologies, or applicable requirements change. The updated version may be posted on this page with a revised "Last updated" date.