This Privacy Statement outlines how Cityscape Limo collects, manages, protects, and discloses personal information obtained through our website, as well as related platforms, applications, and services.

Ownership

The website and its content are owned and operated by Cityscape Limo. Users of cityscapelimo.com are referred to as “you” or “customers.” Any information you provide will be handled in accordance with this Privacy Statement and our Terms of Use.

Wait Times and Late Policies

• For one-way transfers and airport drop-offs, chauffeurs will wait 15–20 minutes after the scheduled pickup time.

• For airport pickups, chauffeurs will wait up to 60 minutes from the official flight arrival time (for both domestic and international flights).

Payment Policies

• Cityscape Limo reserves the right to require a credit card to secure bookings.

• Full payment may be required in advance, as per our policy.

• Failure to comply with payment terms may result in additional charges.

Information Collection

We collect personal data (such as names, addresses, and email addresses) only when voluntarily provided by users. This information is used solely to fulfill service requests.

Payment Processing

• Personal data provided for payments is processed under a contractual agreement.

• We partner with third-party payment processors that comply with GDPR and maintain strict security standards.

Cookies and Tracking Technologies

• Our Site may use cookies and tracking technologies to enhance user experience.

• These tools help analyze browser type, visitor traffic, and user interactions but do not collect personal data unless voluntarily provided.

• Cookies may be used to personalize your experience on our Site.

Data Security Commitment

• We prioritize the protection of personally identifiable information.

• Only authorized personnel (bound by confidentiality agreements) can access sensitive data.

Information Accuracy

We strive to maintain accurate pricing and service details on our website. However, occasional typographical errors may occur.

For any questions regarding this Privacy Statement, please contact us.

How the Information is Being Shared

We are committed to protecting your personal information and being transparent about how it is shared. Your data may be shared under the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our services (e.g., payment processors, analytics providers). These parties are contractually obligated to handle your data securely and only for the purposes we specify.

• Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with notice provided as required by law.

• With Your Consent: We may share your information with third parties when you explicitly authorize such sharing.

Important Note:

• Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.